Privacy Policy

 
This privacy policy describes our policies and procedures on the collection, use and disclosure of Your information when you use the Service and tells you about your privacy rights and how the law protects you. 

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. 

 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy: 

  • Account: A unique account created for you to access our service or parts of our service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party. "Control" means ownership of 50% or more of shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Company: Refers to The Orange Box Agency, located at Av. Las Camelias Casa #1, San Salvador.
  • Cookies: Small files placed on your computer, mobile device, or other device by a website, containing details of your browsing history on that website among other uses.
  • Country: El Salvador.
  • Device: Any device that can access the service, such as a computer, cellphone, or digital tablet.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: Refers to the website.
  • Service Provider: Any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals employed by the Company to facilitate the service or analyze how the service is used.
  • Usage Data: Data collected automatically, either generated by the use of the service or from the service infrastructure itself (e.g., the duration of a page visit).
  • Website: Refers to The Orange Box Agency, accessible from tobagency.com.
  • You: The individual accessing or using the service, or the company or legal entity on behalf of which such individual is accessing or using the service. 

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the service. This may include information such as your device's Internet Protocol (IP) address, browser type and version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When accessing the service through a mobile device, we may collect information automatically, including the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our service or access the service through a mobile device.

 

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our service and store certain information. These technologies may include:

  • Cookies or Browser Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.
  • Web Beacons: Certain sections of our service and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow us to count users who have visited those pages or opened an email and for other related website statistics.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your device when you go offline, while Session Cookies are deleted when you close your web browser.

We use both Session and Persistent Cookies for the following purposes:

  • Necessary / Essential Cookies: These cookies are essential to provide you with services available through the website and enable you to use some features. They help authenticate users and prevent fraudulent use of accounts.
  • Cookies Policy / Notice Acceptance Cookies: These cookies identify if users have accepted the use of cookies on the website.
  • Functionality Cookies: These cookies allow us to remember your choices when you use the website, such as your login details or language preference, to provide you with a more personalized experience.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

 

Use of Your Personal Data

The Company may use personal data for the following purposes:

  • To provide and maintain our service, including monitoring usage.
  • To manage your account: This allows you access to different functionalities of the service available to you as a registered user.
  • For the performance of a contract: To develop, comply with, and fulfill the purchase contract for products, items, or services you have purchased or any other contract with us through the service.
  • To contact you: By email, phone, SMS, or other forms of electronic communication regarding updates or informative communications related to functionalities, products, or contracted services.
  • To provide you with news, special offers, and general information about other goods, services, and events unless you have opted out.
  • To manage your requests: Address and manage your requests to us.
  • For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or sale or transfer of some or all of our assets.
  • For other purposes: Such as data analysis, identifying usage trends, determining the effectiveness of promotional campaigns, and improving our service.

We may share your personal information in the following situations:

  • With Service Providers: To monitor and analyze the use of our service, and to contact you.
  • For business transfers: In connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business.
  • With Affiliates: Requiring them to honor this Privacy Policy.
  • With business partners: To offer you certain products, services, or promotions.
  • With other users: When you share personal information or interact publicly with other users.
  • With your consent: For any other purpose with your consent.

Retention of Your Personal Data

The Company will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Usage data will also be retained for internal analysis purposes, generally for a shorter period, except when used to strengthen security, improve functionality, or when legally obligated to retain data longer.

 

Transfer of Your Personal Data

Your information, including personal data, is processed at the Company's operating offices and other locations where the parties involved in processing are located. This means that your information may be transferred to — and maintained on — computers located outside your state, province, or country.

Your consent to this Privacy Policy, followed by your submission of information, represents your agreement to that transfer. The Company will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.